● Support

Get started, or get help

Download the plugin, install it in three steps, or reach out if something's not working the way it should.

Getting started

SiteProPilot isn't on the WordPress.org directory yet — for now, install it directly from the zip below.

1

Download the plugin

Get the latest version as a standard WordPress plugin zip.

⬇ Download SiteProPilot v1.2.0

2

Upload and activate

In your WordPress admin, go to Plugins → Add New Plugin → Upload Plugin, choose the zip file you downloaded, click Install Now, then Activate. Requires WordPress 6.6+ and PHP 8.0 or newer — SiteProPilot checks this automatically and tells you clearly if either is missing.

3

Connect to SiteProPilot Cloud

Open the new SiteProPilot menu item in your WordPress admin sidebar and follow the connection wizard — it creates your free SiteProPilot Cloud account automatically. Your first Website Score is usually ready within a minute.

Common questions

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Installation issues

If activation fails, SiteProPilot shows the exact reason — usually a PHP version below 8.0 or a WordPress version below 6.6. Update either and reactivate.

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Billing & plans

Upgrade, downgrade, or cancel from SiteProPilot → Settings → Plan & Billing inside your WordPress admin. Billing is processed securely by Dodo Payments.

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Multisite

SiteProPilot supports WordPress multisite. Network-activate it, then connect each site individually from that site's own SiteProPilot menu.

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Is it safe to use on a live site?

Yes — every change is reviewable and reversible. See how it works for the full safety workflow.

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Do I need my own AI API key?

No. SiteProPilot Cloud handles all AI calls on your behalf — nothing to configure, no API keys to manage.

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Disconnecting or uninstalling

Disconnect any time from Settings. Uninstalling the plugin removes its local WordPress data; your SiteProPilot Cloud account and history are kept in case you reconnect later.

Still need help?

Email us and we'll get back to you — most questions are answered within one business day.

Email sales@xigmapro.com